FAQ

After Register

After we receive your registration, we will send a confirmation email within 1X24 hours, and for LoA we will send it to the team leader's email address within 3X24 hours after registration.
Try checking the spam folder on your team leader's email, maybe the email from the IYSA team went to the spam folder.
The drive link for uploading files and the link for uploading proof of payment will be included in the invoice.
Come on, have you read LoA to the end yet? Because we will send the invoice with your team's LoA, make sure you have read the email from us to the end! For payment,you can transfer to the account listed on the invoice. Make sure you pay according to the nominal stated on the invoice, okay!
If you have made a payment, you can upload the proof to the link listed on the invoice,and make sure you fill in and upload the proof of transfer correctly so that the committee can record it correctly too
We will send a receipt for payment in a maximum of 7 working days to the team leader's email, after you have uploaded proof of payment
We will send the online participant presentation schedule no later than 2 days before the judging takes place to the whatsapp group and also the team leader's email,Make sure you diligently check the information we provide on the Whatsapp group and also email

During the event

We will provide a presentation schedule no later than 2 days before the judging takes place or it could be earlier, and we will send it via the WA group and also the team leader's e-mail.
For online judging, we always use the Zoom application and make sure your Zoom application is up to date.
We will provide a Zoom link on the judging day, and we will send it periodically to the group according to your team's presentation time
You can enter Zoom with a maximum of 5 accounts for participants, and all Zoom accounts must follow the name format that we have provided, namely "Room Number_Team Leader Name_Institution Name"
You will be given 15 minutes for 1 presentation session which will be divided into 2, namely the initial 7 minutes for the presentation and the final 8 minutes for the question and answer session with the jury
Just like online judging, there will be 2 judges judging each team. And after being judged you will be given a sticker as a sign that your booth has been judged, make sure you get 2 stickers
You can start tidying up the booth when all the teams have finished being judged, so if you have finished judging you can visit the booths of other participants first

After the event

Announcement of winners is held on the last day of each event, you can check the date on the schedule listed in the Guide Book.
You can check the final results on the official website of the event you are participating in.
IYSA DOES NOT send E-Certificates to National participants or Indonesian Participants who take part in online events. Online National Participants will only receive a certificate in printed/hard form which will later be sent along with the medals via the JNE expedition.
The certificate will be sent no later than one month after the announcement of the winner. You can periodically check the delivery receipt that we sent on the Whatsapp group whether your certificate has been sent or not.
You can see and download the supervisor certificate on the official website of the event you are participating in
For offline participants, you can immediately duplicate the medals on the spot after the announcement of the winners takes place. And for online participants, you can duplicate the medals via the link we sent on the Whatsapp group, we will send duplicate information on the Whatsapp group no later than 2 days after the announcement of the winner.